July 1, 2026

How long does delivery take?

Standard delivery takes 3-7 business days depending on your location. Express shipping (1-3 business days) is available for an additional fee. Large commercial units…

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July 1, 2026

Do you ship internationally?

Absolutely! We ship to over 80 countries worldwide. International orders are processed within 1-2 business days. Delivery times vary by destination: Europe (5-10 days),…

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July 1, 2026

Can I track my order?

Yes, you will receive a tracking number via email within 24 hours of your order being shipped. You can track your order on our…

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July 1, 2026

What carriers do you use?

We partner with FedEx, UPS, and DHL for standard shipments. Large commercial HVAC units are shipped via freight carriers with curbside delivery. White-glove delivery…

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July 1, 2026

Do you offer white-glove delivery?

Yes, white-glove delivery is available in select metropolitan areas. This service includes inside delivery, unpacking, placement in your desired room, and removal of packaging…

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July 1, 2026

Do you offer free shipping?

Yes, we offer free shipping on all orders over $500 within the continental United States. For orders under $500, a flat shipping rate of…

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